Privacy Policy

Updated on: 01 June 2025

This Privacy Policy (“Policy”) explains how Magicwant, a product by Foonza Media Pvt Ltd (“Foonza Media,” “we,” “us,” or “our”), collects, uses, and safeguards the personal information of users (“you” or “your”) when using the Magicwant platform (“Service”). By accessing or using the Service, you agree to the terms of this Policy.

1. About Magicwant

Magicwant is a digital platform developed and maintained by Foonza Media Pvt Ltd. It provides an integrated omnichannel sales and digitisation solution for retail, F&B, and B2B merchants.

2. Information We Collect

We collect information necessary to enable the provision of our services, including:

Email address
Shop address and location
Bank account details of merchants
Name, phone number, and delivery address of end customers
Device and usage data through cookies and similar technologies

3. How We Use This Information

We use your personal information for purposes such as:

Enabling merchant fulfilment (including address details of end customers)
Managing account access and security
Processing payments and transactions
Supporting communication and updates
Complying with legal requirements
Improving our services and platform experience

4. Use of Cookies

We use cookies and similar technologies to enhance user experience, analyse website traffic, and personalise content. Continued use of the Service indicates your consent. You may manage cookie settings through your browser.

5. Sharing of Information

We do not sell personal information. However, we may share data with trusted third-party service providers (e.g., hosting, analytics, email, and payment services) to perform tasks on our behalf.

6. Legal Compliance and Disclosure

We may disclose your personal information:

To comply with legal obligations
To protect the rights, safety, or property of Magicwant, our users, or the public
As part of a business transfer or acquisition, in accordance with applicable laws

7. Data Security

We maintain appropriate technical and organisational measures to secure your information. However, no system can guarantee absolute security.

8. Data Retention

We retain data for as long as is necessary for the purposes outlined in this Policy, including compliance with legal obligations. Users may request data deletion subject to applicable regulations.

9. Contact for Privacy Matters

For any concerns regarding data protection, please email:

Data Protection Officer
Email: dpo@foonzamedia.com