Magicwant Privacy Policy

Updated on 01 May 2023

This Privacy Policy (“Policy”) explains how Magicwant, owned by Foonza Media Pvt Ltd (“Foonza Media,” “we,” “us,” or “our”) collects, uses, and safeguards the personal information of users (“you” or “your”) when using the Magicwant platform (“Service”). We are committed to protecting your privacy and ensuring the security of your personal information. By accessing or using the Service, you agree to the terms of this Policy.

  1. About Magicwant and Foonza Media Pvt Ltd
    • Magicwant is an omnichannel sales and digitization tool developed by Foonza Media Pvt Ltd. Our parent company, Foonza Media Pvt Ltd, is committed to providing innovative solutions to businesses. Magicwant offers a comprehensive suite of features, including POS, order management, inventory management, delivery solutions, discounts, offers, and more.
  2. Information Collection
    • During the registration and order placement processes, we collect certain information from users. This may include your email address, shop address and location, shop bank account details for payment processing, and personal information of end users/customers (such as phone numbers and names) when they place orders through the Service.
  3. Use of Cookies
    • We use cookies on our website to enhance your experience and improve our services. Cookies are small files that are stored on your device and help us analyze website traffic, track user activities, and provide personalized experiences. These cookies may be first-party or third-party cookies. By using the Service, you consent to the use of cookies as described in our Cookie Policy.
  4. How We Use Your Personal Information
    • We use your personal information for various purposes, including but not limited to:
      • Contacting you, including for promotional purposes
      • Uploading content to the Service as per your request
      • Permitting you to update, edit, and manage your content on the Service
      • Communicating with you about your account, transactions, and service-related announcements
      • Informing you about changes to our policies
      • Optimizing and improving our products, services, and operations
      • Processing transactions and providing services to merchants and end-users
      • Personalizing content and experiences on our Service based on your preferences
      • Other uses in accordance with our Terms of Use or as disclosed to you at the time of information collection.
  5. Disclosure of Information
    • Sharing with Third Parties
      • We do not sell or trade your personal information to third parties. However, we may share certain information with trusted service providers to facilitate our core services. These providers include hosting, backup, customer support tools, transactional email providers, and payment gateways. We ensure that such third parties adhere to appropriate privacy and security measures.
    • Legal Disclosure
      • We may disclose your personal information if required to do so by law or in good faith belief that such action is necessary to:
        • Conform to applicable laws or comply with legal process served on us or the Service
        • Protect and defend our rights, the Service, or our users
        • Act under emergency circumstances to protect the personal safety of us, our affiliates, Partner Restaurants, or the users of the Service or the public.
  6. Data Security Measures
    • We implement technical, organizational, and physical safeguards to protect your personal information. While we strive to ensure the security of your data, no security measures are entirely foolproof. We cannot guarantee the absolute security of your personal information.
  7. Data Retention
    • We retain your personal information as long as you continue to use the Service, maintain an account with us, or as necessary to fulfill the purposes outlined in this Policy. Upon your request, we will delete your personal information. However, we may retain certain information as permitted or required by applicable laws.